- My scanner won t connect to my computer serial number#
- My scanner won t connect to my computer install#
- My scanner won t connect to my computer drivers#
My scanner won t connect to my computer drivers#
If the device manager doesn’t show your scanner as an Artec device, follow these instructions to ensure that you have properly installed the drivers on your PC.
Artec Eva/Eva Lite should appear as one “Artec 3D Camera” and one “Artec Color Camera”.Open the Windows Device Manager and check whether there is an “Artec 3D Scanners” entry in the list: In all other cases not caused by the latest public Windows update, troubleshoot your connection issue by following the steps below.
My scanner won t connect to my computer install#
In this case, please install the latest Artec Studio version, which contains a fix for this Windows update. There is a known issue with the latest Windows update, which can cause a problem with an Artec scanner not being detected in Artec Studio. This solution is applicable for Artec Studio 12, Artec Studio 13 Important: the latest public update of Windows 10 (1803 build 17134)
If your Artec scanner appears as “Not connected” in the Scan section of the Artec Studio software, or you see the "cannot initialize scanner" error upon attempting to start the scanning process, please follow the steps outlined below (in the sequence listed). If not, try below method.This article aims at resolving connection issues with your scanner. The corrupted system files on your computer will get fixed by this process and most probably your scanner will start working. It will start system scan and will take some time to complete. Step 2 – A Command Prompt windows will be open, type sfc/scannow and hit enter. Step 1 – Hit the Windows key and type Command prompt in the search box, right click on the first result and click on run as administrator (Make sure you are logged in with administrator account of your computer). F0llow these steps to repair your corrupted system files. If your Scanner issue is due to the corrupted system files, repairing those files will definitely make your scanner work again on Windows 10. Note: – Alternatively You can also Download and Use Vuescanalthough its not free completely Method 3 – Repair Corrupted System Files Method 2 – Use IrfanViewġ – Download IrfanView from here(Free and Popular Open source image Tool).Ĥ – Click on File and then click on Select Scan/Twain source
Repeat this process for all the above services to configure all the services properly for the scanner. Step 4 – Check for service status, if it is stopped start the service and press the OK button. Locate Remote Procedure Call RPC in the list and choose properties from right click menu. Step 3 – A service window will open up with a long list of services. Step 2 – type services.msc in the text box and hit the enter. Step 1 – Open Run window by pressing Windows and R button simultaneously. I will show you process for Remote Procedure Call RPC service, you can follow the same process for all of these services. These are the common services for any scanner, you have to check all of these service statuses are started by the following method.